Privacy Policy

1. Overview

The celestialsdrift.com website is owned and operated by Celestial Drift Pty Ltd.

This Privacy Policy describes how we collect, store, and use your Personal Information. It also outlines your rights to access, update, or file a complaint regarding your Personal Information.

We are committed to safeguarding your privacy and upholding the highest standards of data protection. We adhere to the Australian Privacy Principles (APPs) set out in the Privacy Act.

2. Key Definitions

APPs stands for the Australian Privacy Principles;
Personal Information refers to any data that can identify you or be used to reasonably determine your identity;
Privacy Act refers to the Privacy Act 1988 (Cth);
Website refers to our online platform, celestialsdrift.com.

3. Types of Personal Information We Collect

This Privacy Policy addresses the collection of Personal Information. The specific types of Personal Information we collect depend on how you interact with us and the requirements of relevant laws, regulations, and licenses. Examples of Personal Information we may gather include:

Name
Date of birth
Mailing address
Email address
Phone number
Bank account details
Credit card details
Signature
Identification information for account verification
Account username and password

To prevent fraudulent activities, we may request customers to verify their identity when purchasing lottery tickets. This is at our discretion.

4. Purposes for Collecting Personal Information

We collect and use your Personal Information for various purposes, including:

Verifying your identity;
Granting access to lottery products and services;
Registering lottery purchases and managing accounts;
Notifying customers about winnings;
Managing billing and payments;
Researching and enhancing our services;
Promoting new products and offers (with an option to opt-out);
Preventing fraudulent behavior;
Addressing inquiries, feedback, and complaints.

Your Personal Information may be shared with third-party organizations to assist us in providing services to you.

What Are ‘Cookies’?

Our website uses cookies—small alphanumeric identifiers stored on your computer’s hard drive by your web browser.

These cookies allow our system to recognize your browser and store your shopping details. If you disable cookies, you may face difficulties when purchasing lottery tickets from us.

5. Use and Disclosure of Personal Information

We collect Personal Information to manage lottery gaming activities, ensure winners receive their prizes, and improve our services.

6. Security of Personal Information

We take your privacy seriously and use a variety of security measures to protect your Personal Information from unauthorized access.

7. Cross-Border Disclosures

By providing your Personal Information to us, you consent to its potential disclosure to third parties outside Australia.

8. Accessing Your Personal Information

Under the Privacy Act, you have the right to access the Personal Information we hold about you. You can exercise this right by logging into your account on celestialsdrift.com or by reaching out to us for assistance.

9. Complaints and Inquiries

If you have any complaints about the way we manage your Personal Information, or if you need to update your details or request further information, please contact us.

10. Changes to the Privacy Policy

We reserve the right to update or revise this Privacy Policy. Any modifications will be posted on this page.

11. Contact Information

Postal Address: 100 Innovation Road, Melbourne, Victoria 3000, Australia

Email: [email protected]